Terms of Service

1. About Cherry Babette

Cherry Babette operates an online fashion and lingerie store serving customers internationally, including customers in Canada.

2. Acceptance of These Terms

By visiting our website, purchasing products or otherwise using our services, you agree to be bound by these Terms of Service.

If you do not agree to these terms, please do not use our website or place an order.

3. Eligibility

By using this website, you confirm that you are legally capable of entering into a binding agreement in your jurisdiction.

Our products and services are intended for adult customers.

4. Online Store Terms

You agree not to use our products or services for any unlawful or unauthorized purpose.

You must not use the website in a way that could damage, disable, overload or interfere with the security or operation of our store.

5. Product Information

We aim to provide accurate product descriptions, photographs, measurements, colours and specifications.

However, colours may appear slightly different depending on screen settings, lighting and device displays.

Product measurements and sizing may vary slightly between styles. Customers should review the applicable size guide before ordering.

6. Product Availability

All products are subject to availability.

We reserve the right to:

• Limit quantities
• Discontinue products
• Change product availability
• Remove products from sale
• Cancel an order where inventory is unavailable

If we cannot fulfil an order after payment has been received, we will provide an appropriate refund.

7. Prices

Product prices are displayed on our website and may change from time to time without prior notice.

The price applicable to your purchase will generally be the price displayed at the time your order is submitted.

Any applicable taxes, discounts or other charges will be displayed during checkout where required.

8. Pricing Errors

Despite our efforts, pricing or product information may occasionally contain errors.

If we identify an obvious pricing or technical error before fulfilment, we may contact you to confirm the correct price or cancel the affected order and issue a refund where appropriate.

9. Orders

Placing an order constitutes an offer to purchase the products listed in your order.

Receipt of an automated order confirmation does not necessarily mean that the order has been finally accepted or dispatched.

We reserve the right to refuse or cancel orders in reasonable circumstances, including suspected fraud, stock errors or payment issues.

10. Order Information

You agree to provide accurate, complete and current information when placing an order.

This includes:

• Name
• Billing information
• Shipping address
• Email address
• Telephone number where requested

11. Payments

Payments are processed through third-party payment providers available through our checkout.

By submitting payment information, you confirm that you are authorized to use the selected payment method.

We may delay or cancel an order where a payment cannot be verified or appears fraudulent.

12. Promotions and Discount Codes

Promotional offers and discount codes may be subject to additional conditions.

Unless otherwise stated:

• Discount codes cannot be redeemed for cash
• Only one promotional code may be used per order
• Promotions may have an expiry date
• Some products may be excluded
• Promotions may be modified or withdrawn where legally permitted

13. Grand Opening and Limited-Time Promotions

From time to time, Cherry Babette may offer launch promotions, seasonal events or limited-time discounts.

Specific promotion terms, discount amounts, expiry dates and eligible products will be communicated on the website or in the relevant promotional material.

14. Shipping

Shipping is governed by our Shipping Policy.

Cherry Babette currently offers free standard shipping on eligible orders as described in that policy.

Estimated delivery times are not guaranteed and may be affected by carrier delays, customs, weather or other circumstances outside our reasonable control.

15. Returns and Refunds

Returns and refunds are governed by our Refund & Returns Policy.

Due to the intimate nature of some Cherry Babette products, hygiene requirements may apply to return eligibility.

Nothing in our return policies is intended to limit mandatory consumer rights available under applicable law.

16. Order Cancellation

If you wish to cancel or modify an order, contact us as soon as possible.

We cannot guarantee changes once processing or fulfilment has begun.

If an order has already been dispatched, our Returns Policy may apply.

17. Customs and Import Charges

Depending on the destination and fulfilment route, orders may be subject to customs duties, taxes, brokerage fees or other import charges.

Final arrangements for Canadian orders will be reflected in our Shipping Policy once fulfilment partners are confirmed.

18. Accuracy of Website Information

We make reasonable efforts to keep website information accurate and current.

However, information may occasionally contain typographical, technical or administrative errors.

We may correct errors or update information where reasonably necessary.

19. Changes to Products or Services

We may modify, suspend or discontinue products, website features or services from time to time.

Nothing in this section affects orders that we are already legally obligated to fulfil.

20. Intellectual Property

Unless otherwise stated, the content on the Cherry Babette website, including branding, logos, graphics, text, layouts, product descriptions and website design, is owned by or licensed to Cherry Babette.

You may not copy, reproduce, distribute, republish, modify or exploit our intellectual property for commercial purposes without permission.

21. User Content

If you submit reviews, photographs, feedback or other content to Cherry Babette, you confirm that you have the right to submit that content.

You must not submit content that is unlawful, defamatory, fraudulent, infringing or harmful.

22. Reviews

Reviews should reflect genuine experiences with Cherry Babette products or services.

We reserve the right to remove content that violates these Terms, applicable law or our moderation standards.

23. Third-Party Services

Our website may rely on or link to third-party services such as:

• Shopify
• Payment providers
• Shipping companies
• Analytics providers
• Advertising platforms
• Social media platforms

Third-party services may be governed by their own terms and policies.

24. Third-Party Links

Links to third-party websites are provided for convenience and do not necessarily imply endorsement.

Cherry Babette is not responsible for the content, availability or practices of third-party websites.

25. Privacy

Our collection and handling of personal information is described in our Privacy Policy.

By using our website, you acknowledge that personal information may be processed as described in that policy.

26. Prohibited Uses

You may not use our website or services to:

• Violate applicable laws
• Commit fraud or impersonate another person
• Transmit malicious software
• Attempt unauthorized access to our systems
• Interfere with website security
• Scrape or harvest data unlawfully
• Infringe intellectual-property rights
• Submit false or misleading information
• Engage in abusive or harmful conduct

27. Fraud Prevention

To protect our customers and business, orders may be subject to automated or manual fraud-prevention checks.

We may request additional verification or cancel suspicious orders where reasonably necessary.

28. Disclaimer of Warranties

To the extent permitted by applicable law, our website and online services are provided on an “as available” basis.

We do not guarantee that the website will always operate without interruption, delay or technical error.

This section does not exclude any warranty or consumer right that cannot legally be excluded.

29. Limitation of Liability

To the maximum extent permitted by applicable law, Cherry Babette will not be liable for indirect, incidental or consequential losses arising solely from the use of our website.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

30. Consumer Protection Rights

Nothing in these Terms of Service is intended to exclude, restrict or waive any mandatory rights or remedies available to customers under applicable consumer-protection legislation.

If applicable law gives you greater protections than these Terms, those legal protections will continue to apply.

31. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses or claims resulting from your unlawful misuse of our website or violation of these Terms.

32. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in effect to the extent permitted by law.

33. No Waiver

If Cherry Babette does not immediately enforce a provision of these Terms, this does not mean that we permanently waive our right to enforce it.

34. Entire Agreement

These Terms, together with our Privacy Policy, Shipping Policy, Refund & Returns Policy and other policies referenced on the website, form the agreement governing your use of our online store.

35. Governing Law

These Terms are governed by applicable law, subject to any mandatory consumer rights or jurisdictional protections that apply to you based on your place of residence.

Nothing in these Terms is intended to deprive Canadian consumers of mandatory rights available under applicable federal or provincial law.

36. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes in our website, products, business operations or applicable law.

The current version will always be published on this page with the updated revision date.

37. Contact Us

Questions about these Terms of Service may be sent to our Customer Care team.